Registering for this site allows you to access your order status and history. Just fill in the fields below, and weâll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
Bopop is committed to ensuring your complete satisfaction with each of your purchases. Sometimes things just don't work out, and that's okay! We gladly accept returns on full-priced, non-international orders.
Bopop's return policy is subject to change at any time without prior notice. It is the customer's responsibility to ensure that they familiarize themselves with the most recently updated return policy, as posted here on the website.
Returns that fit all the requirements listed in our return policy qualify for a refund equal to the full paid value of the items that are returned. Refunds will be processed back onto the original form of payment. Please allow up to 14 business days from when the return is delivered for your return to be processed and a refund issued.
If you paid with a credit card, this will show on your next statement, depending on the issuing bank and/or billing cycle.
If the return does not fit the return requirements, Bopop reserves the right to process the return as deemed fair by the vendor; ie. website credit.
Shipping Charges: Unfortunately, we cannot refund shipping charges.
If one received free shipping due to an order over $150, and then returns part of the order, to which the sum total is less than $150, then $6.99 will be deducted from the refundable amount.
Circle the items you wish to return on your packing slip/invoice and include it in your sealed package. It is the customer's responsibility to ensure that the items being returned fit the listed return requirements above.
The customer is responsible for return shipping fees and for generating a return label through the courier of their choice.
You will receive an email when your return is processed.