RETURNS

Bopop is committed to ensuring your complete satisfaction with each of your purchases. Sometimes things just don't work out, and that's okay! We gladly accept returns on full-priced, non-international orders.

  • Your order must be shipped out within 4 days of receipt (as defined by the date the package is marked delivered by the courier or the date the package was picked up).
  • The item must have all tags attached and is undamaged.
  • All items must be returned with original packaging.
  • The item must not be worn, a careful try on is not considered worn.
  • If there are any discrepancies (wrong size, wrong color, wrong style, damaged item etc.) in your order, please contact us via email at info@bopopkids.com within 7 days of order receipt. Any such item received without previous notification of a discrepancy will not be processed as a return. 
  • All sale items are final sale unless otherwise specified. 
  • There are no returns from outside the contiguous United States.

Bopop's return policy is subject to change at any time without prior notice. It is the customer's responsibility to ensure that they familiarize themselves with the most recently updated return policy, as posted here on the website.

REFUNDS

Returns that fit all the requirements listed in our return policy qualify for a refund equal to the full paid value of the items that are returned. Refunds will be processed back onto the original form of payment. Please allow up to 14 business days from when the return is delivered for your return to be processed and a refund issued.

If you paid with a credit card, this will show on your next statement, depending on the issuing bank and/or billing cycle. 

If the return does not fit the return requirements, Bopop reserves the right to process the return as deemed fair by the vendor; ie. website credit.

Shipping Charges: Unfortunately, we cannot refund shipping charges.

If one received free shipping due to an order over $150, and then returns part of the order, to which the sum total is less than $150, then $6.99 will be deducted from the refundable amount.

HOW TO PROCESS A RETURN:

Step 1:

Circle the items you wish to return on your packing slip/invoice and include it in your sealed package. It is the customer's responsibility to ensure that the items being returned fit the listed return requirements above. 

Step 2:

The customer is responsible for return shipping fees and for generating a return label through the courier of their choice.

Step 3:

You will receive an email when your return is processed. 

PLEASE SEND ALL RETURNS TO:

BOPOP
ATT: WEBSITE RETURNS
115 N. Zinfandel Road
Lakewood NJ, 08701